Terms of Service

You must be at least 18 years old (or 13 with documented consent from a legal guardian, as per LGPD art. 14) and have legal capacity to enter into contracts. By signing up, you declare that the information provided is truthful.

SuperLyfe offers four access profiles:

• Athlete: subscribes to a sports consultancy and receives training from a coach.
• Coach: builds, adjusts and follows up on training plans for athletes linked to their sports consultancy.
• Sports consultancy: manages plans, athletes and coaches.
• SuperLyfe administrator: manages the platform.

• The athlete subscribes to a plan offered by their sports consultancy, with the duration and billing conditions defined at the time of purchase.
• Payment is processed by Asaas via credit card, Pix or bank slip (boleto), according to the methods enabled for the subscribed plan.
• SuperLyfe retains a service fee on the amount paid and transfers the remainder to the sports consultancy via automatic split.
• A plan with a billing cycle (weekly, monthly, quarterly, yearly or another cycle set on the plan) is a subscription: it renews each period, with the amount and cycle disclosed before confirmation. How it renews depends on the payment method the athlete chooses:
• Credit card: each cycle is charged automatically to the saved card, after the athlete's express authorization at purchase.
• Pix or bank slip (boleto): each cycle, SuperLyfe issues the charge and sends it to the athlete's e-mail. Nothing is debited without the athlete's action — the subscription renews only when the charge is paid. An unpaid renewal charge carries no fine, interest or credit reporting: the subscription becomes past due and access ends at the end of the period already paid.
• With any payment method, the athlete can cancel the renewal at any time on the payments screen. After cancellation, no further charges are issued or made, and access remains until the end of the paid period.
• Plans without a billing cycle (manual renewal) are renewed by the athlete's own action each period.
• With the athlete's authorization, card data is stored in tokenized form by Asaas — SuperLyfe does not store the full number, CVV or expiry. The athlete can replace the saved card or revoke the storage authorization at any time.
• Refunds follow the Brazilian Consumer Protection Code (art. 49): 7 calendar days of withdrawal for online purchases.

• Connection to wearable devices is optional and done via Terra API.
• You can disconnect any device at any time on the integrations screen.
• Health intake and Par-Q data are used exclusively by your coach to prescribe appropriate training — SuperLyfe does not provide medical services nor replace professional health follow-up.
• If in doubt about fitness for physical activity, consult a physician before starting training.

Communication between athlete and coach may occur via in-app chat or via WhatsApp Business, when your sports consultancy enables that channel. Messages sent via WhatsApp are subject to the terms and policies of Meta Platforms, Inc.

• Keep your access credentials confidential;
• Provide truthful information, especially on the health intake and Par-Q;
• Do not use the platform for unlawful purposes or to violate third-party rights;
• Do not attempt to access restricted areas, reverse engineer, or overload the infrastructure.

SuperLyfe software, brand, design and content are protected by copyright and industrial property rights. Training plans built by the coach are authored by the coach and the sports consultancy, licensed to the athlete for personal use only during the subscription period.

SuperLyfe is an intermediation and management tool. We are not responsible for the technical adequacy of training plans prescribed by the coach. Responsibility for prescription lies exclusively with the CREF-licensed professional/sports consultancy. SuperLyfe is also not responsible for outages caused by third parties (Firebase, Asaas, Terra, WhatsApp).

You may terminate your account at any time. SuperLyfe may suspend or terminate accounts that violate these Terms, with prior notice when possible.

These Terms are governed by Brazilian law. The court of São Paulo/SP is elected to resolve any disputes, without prejudice to the consumer's right to sue in their domicile.

For any questions about these Terms, write to suporte@superlyfe.com.br.